Macy's (M)
Frequently Asked Questions About Macy's (M)
Does Macy's have credit cards?
Yes, Macy's offers its own credit card, the Macy's Credit Card, which provides customers with special financing options, exclusive savings, and rewards. In addition, Macy's also has a co-branded card with Visa that can be used at any merchant, giving customers flexibility in their shopping.
How can customers contact Macy's?
Customers can contact Macy's through various channels, including their website, customer service phone line, or social media platforms. Macy's provides assistance regarding orders, returns, product inquiries, and any other questions or concerns customers may have.
How does Macy's approach sustainability?
Macy's has made a commitment to sustainability by implementing various initiatives aimed at reducing its environmental impact. This includes efforts like responsible sourcing, reducing waste, energy efficiency improvements in their stores, and promoting sustainable products within their merchandise offerings.
How does Macy's support diversity and inclusion?
Macy's is committed to diversity and inclusion within its workforce and business practices. The company actively promotes a culture of inclusivity and equality, supporting various initiatives that promote diverse voices and perspectives. Macy's also focuses on partnering with minority-owned brands and is involved in community programs that foster diversity.
How has Macy's adapted to market changes?
Macy's has adapted to market changes by embracing digital transformation, enhancing its e-commerce platforms, and focusing on customer experience both online and in stores. The company has also streamlined its store footprint and shifted towards a more agile retail model that resonates with today's consumers.
How many stores does Macy's operate?
As of 2023, Macy's operates approximately 600 department stores across the United States. These locations range from large flagship stores in major metropolitan areas to smaller stores in shopping malls, allowing the company to reach a broad customer base.
Is Macy's publicly traded?
Yes, Macy's is publicly traded on the New York Stock Exchange under the ticker symbol 'M'. The company went public in 1922 and has since been a significant player in the retail sector, allowing investors to buy shares and participate in its financial growth.
What are Macy's plans for future growth?
To support future growth, Macy's plans to further enhance its digital presence, expand its range of exclusive products, and optimize its store locations. The company is also focused on improving customer engagement through personalized shopping experiences and leveraging technology to streamline operations and enhance overall service.
What are Macy's signature promotions?
Macy's is known for its signature promotions, including major sales events during holidays such as Memorial Day, Labor Day, and Black Friday. The company also participates in unique events like its Thanksgiving Day Parade and offers regular clearance sales that attract shoppers looking for deals.
What challenges has Macy's faced?
Macy's has faced several challenges, particularly the shift in consumer shopping habits towards online retail, increased competition from e-commerce giants, and the impact of economic fluctuations. Additionally, the COVID-19 pandemic significantly affected sales, prompting Macy's to accelerate its digital strategies and re-evaluate its store operations.
What does Macy's do?
Macy's is a retail department store chain primarily selling a wide range of merchandise, including clothing, accessories, home goods, and beauty products. Founded in 1858, Macy's has become a leading retailer in the United States, operating both brick-and-mortar stores and an online shopping platform. The company is known for its extensive selection, seasonal promotions, and iconic events like the Macy's Thanksgiving Day Parade.
What is Macy's business model?
Macy's business model revolves around selling a wide range of consumer goods through both physical retail outlets and e-commerce platforms. The company focuses on providing an exceptional shopping experience, leveraging strong brand partnerships, innovative marketing strategies, and customer loyalty programs to drive sales and repeat business.
What is Macy's return policy?
Macy's return policy allows customers to return most items within 90 days of purchase, provided they are in original condition with tags attached. Customers can return items in-store or through the mail, depending on their preference. Certain items, such as personalized goods, may have different return guidelines.
What is Macy's role in the community?
Macy's has a strong commitment to community involvement and philanthropy. The company actively supports various causes, including education, hunger relief, and diversity initiatives, often partnering with local organizations and hosting community events that provide support to those in need.
What loyalty programs does Macy's offer?
Macy's offers a loyalty program called 'Macy's Star Rewards', which rewards customers for their purchases with points that can be redeemed for discounts and rewards. The program has different tiers, offering increasing benefits for frequent shoppers, including exclusive discounts, offers, and early access to sales.
What makes Macy's unique in the retail space?
Macy's distinguishes itself in the retail space through its rich history, iconic events like the Thanksgiving Day Parade, and its ability to adapt to changing consumer preferences. The combination of a strong brand reputation, wide product assortment, and customer-centered loyalty initiatives helps Macy's stand out as a trusted retailer.
What role does e-commerce play in Macy's business?
E-commerce is a critical component of Macy's business strategy, especially as consumer shopping habits have increasingly shifted online. Macy's has invested heavily in its online platform, offering a comprehensive selection of products, convenient shopping options, and delivery services, thus enhancing customer accessibility and overall shopping experience.
What types of products does Macy's sell?
Macy's sells a diverse array of products that includes clothing for men, women, and children, footwear, home goods, beauty products, and accessories. Additionally, the company carries a variety of private label brands along with well-known national brands, making it a one-stop destination for retail shopping.
When was Macy's founded?
Macy's was founded in 1858 by Rowland Hussey Macy in New York City. Initially starting as a dry goods store, it quickly grew in popularity and began to expand its offerings. Over the years, Macy's has developed into one of the largest and most recognized department store chains in the United States.
Where is Macy's headquartered?
Macy's is headquartered in New York City, New York. The company's main offices are located in the iconic Herald Square building, which is also home to one of its flagship stores. This location plays a significant role in Macy's brand identity and retail strategy.
What is the current price of Macy's?
The current price of Macy's is 13.19
When was Macy's last traded?
The last trade of Macy's was at 7:00 pm EDT on April 2nd, 2025
What is the market capitalization of Macy's?
The market capitalization of Macy's is 3.58B
How many shares of Macy's are outstanding?
Macy's has 271.11M shares outstanding.