Articles from Planhat

Customer platform Planhat today announced it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Success Management Platforms for the third consecutive year. The recognition follows a period of rapid innovation for Planhat, with the recent launch of Pi, the world’s first multiplayer customer agent. Pi works alongside entire account teams, drawing on shared context to run core commercial processes from sales and renewals to implementations and support.